Contact
Contact us
Email is the best way to reach us. Choose a topic below and your email app opens with the subject filled in, or write to yunus@tunelco.com.
What can we help with?
Sales question
Questions about DJ Multicam Editor, the lifetime license, pricing or when sales open.
Support
Help with installation, activation, your account, an order or a result from the app. The email opens with a short template.
Payment provider / partnership
Payment provider review, business enquiries, creator partnerships and press.
Buttons open your default email app. If nothing happens, copy the address yunus@tunelco.com into your email service.
Phone and company details
You can also call us. For support questions, email works best because we can keep track of the details.
- Company
- TÜNEL GÖRSEL AJANS LİMİTED ŞİRKETİ
- Country
- Türkiye
- Authorised representative
- Yunus Sönmezay
- yunus@tunelco.com
- Phone
- +90 555 893 20 22
What to include
- Your order number, if your question is about a purchase.
- For support: your operating system and version, the app version, and what happened.
- The results report from the output folder, and a screenshot of any error message.
Please do not send
- Your license key, sign-in codes or passwords.
- Payment card details. Card payments are handled only on our payment provider's secure page.
- Raw footage or audio, unless we ask for it and suggest a way to share it.
How we handle the information you send us is described in our privacy policy. Setup and workflow answers are in the help centre.